Privacy Policy

This policy covers https://bcg.topshelfmediaco.com, the Brand Clarity Guide course site run by Top Shelf Media Co.. Our main site at https://www.topshelfmediaco.com has its own privacy policy, and this one adds the parts specific to buying and taking the course.

When you buy, we collect your name, email address, and anything else you choose to give us, such as a phone number or company name. We record which tier you bought, what you paid, and when.

When you take the course, we record which sections you have watched and how far through each one you are, whether you have marked your workbook complete, and when you were last active. This is what drives your progress bar and the reminder emails.

If you leave a review, we keep what you wrote and any video you recorded. Nothing you submit is published unless you tick the box that says so and we approve it by hand.

If you arrive from an ad or a referral link, we keep the campaign details and referral code that brought you, so we know which ads and which partners are working.

We never see or store your card number. Payment details go straight to Stripe.

We use three, and none of them are for advertising on their own. bcg_session keeps you logged in for 90 days. bcg_ref remembers a referral code for 60 days so the right person gets credit if you buy later. bcg_attribution is stored in your browser rather than as a cookie, and holds the campaign details from the link you first arrived on.

If Google Tag Manager is enabled on the site, tags loaded through it may set their own cookies, including advertising cookies from Meta and Google. You can block or clear these in your browser settings.

We do not sell your information. We share it with the services that make the course work:

Stripe processes payments and holds your card details. GoHighLevel is our CRM and sends the course emails, texts and booking confirmations. Resend delivers login links and receipts. Bunny.net hosts and streams the course videos. Neon stores the database, and Vercel hosts the site, stores uploaded review videos, and counts page visits and loading speed. Vercel's measurement sets no cookies and does not identify you.

We also send purchase events to Meta so we can measure our ads. That includes your email address in hashed form, which means Meta can match it to an existing account but cannot read it. If you would rather we did not, email us and we will exclude you.

Beyond that, we share information only when the law requires it, or if the business is ever sold or merged.

We keep purchase records for as long as tax and accounting rules require. Course accounts and progress stay while you have access, since losing them would lose your place in the course. Marketing contacts stay until you unsubscribe or ask us to delete you.

Email dusty@topshelfmediaco.com and we will tell you what we hold on you, correct it, delete it, or stop emailing you. Every marketing email also has an unsubscribe link. Deleting your account ends your access to the course, so we will confirm before we do it.

Depending on where you live you may have further rights over your data. Ask and we will honour them.

The site runs over HTTPS. The course videos are served through signed links that expire, and the workbook is stored privately and served only to people who have bought it. Login is by emailed link rather than a password you have to remember. No system is perfect, and we will tell you promptly if something goes wrong that affects you.

This is a product for business owners. It is not intended for anyone under 18 and we do not knowingly collect information from children.

If we change this policy we will update the date at the top of the page.

Top Shelf Media Co., 113 Court Street, Unit C, Pickens, SC 29671. dusty@topshelfmediaco.com. (864) 788-2170.